Quality control

Checked against your approved specification

Quality control here means checking your products against the requirements we agreed in writing. Here is what is checked, when, and what happens if something fails.

Definitions

What quality control is, and is not

Quality control means checking against agreed requirements. It does not automatically mean independent laboratory testing, a certification, or zero defects. A dimensional tolerance is the permitted variation around a target measurement, and it is agreed between you and the factory.

Inspection stages

When checks happen

StageWhat is checkedMethod
Materials arrivalMaterial type, colour and condition against the specificationPENDING: confirm
During productionCutting, stitching and branding placementPENDING: confirm
Before packingDimensions, appearance, stitching, closures, labels and quantitiesPENDING: every item or sampling plan

PENDING: who records the results, and a redacted example inspection record

If something is wrong

Defects and complaints

PENDING: the agreed policy: how a complaint is documented, who handles it, and what remedy can be offered

Certificates

Certifications and memberships

We list a certificate only with its issuing body, scope, legal entity and validity, and only for the products it actually covers. PENDING: add verified certificates, or leave this section out

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